Privacy Policy

  • 1. Data Collection Practices

    a. Customer Details:

    When placing orders, creating accounts, or subscribing to communications, we gather personal details including full name, physical address, email contact, and telephone number.

     

    b. Transaction Data:

    Payment processing requires collection of financial particulars like credit card numbers, with all sensitive data being securely processed through certified payment gateways and never retained in our systems.

     

    c. Usage Analytics:

    We automatically record technical information about site visits including device IP addresses, browser specifications, and navigation patterns to enhance platform functionality.

     

    2. Utilization of Collected Data

    a. Order Fulfillment:

    Personal details are utilized to complete purchases, arrange deliveries, and provide post-sale assistance.

     

    b. Account Services:

    Registered users' information enables account maintenance and customized shopping experiences.

     

    c. Customer Communications:

    Contact details may be used for transactional alerts and marketing outreach, with unsubscribe options always available.

     

    d. Protection Measures:

    Information assists in maintaining platform integrity, detecting suspicious activities, and preventing unauthorized access.

     

    3. Data Disclosure Circumstances

    a. Partner Organizations:

    Trusted third-party vendors receive necessary information to facilitate services like payment authorization and logistics.

     

    b. Regulatory Requirements:

    Information may be disclosed when legally mandated or in response to valid governmental requests.

     

    4. User Rights and Options

    a. Communication Preferences:

    Marketing messages can be discontinued using included opt-out mechanisms or by contacting our team.

     

    b. Information Management:

    Customers may review and modify personal data through account portals or by submitting update requests.

     

    5. Protection Protocols

    a. Security Infrastructure:

    We employ industry-standard safeguards including data encryption and protected network connections.

     

    b. Financial Data Handling:

    All payment processing occurs through PCI-compliant systems without local storage of sensitive financial information.

     

    6. Policy Modifications

    a. Revision Process:

    This document may be periodically updated, with changes becoming effective upon publication with revised dates.

     

    7. Contact Information

    For privacy-related inquiries, please reach out to (info@elfneon.com)

     

    By engaging with our services, you acknowledge acceptance of these privacy terms.